Our Services

Our Services


As exclusive UK distributor we supply our retail network with the entire range of NeverDark, Smart Fire and Igneous branded products, and of course bio ethanol fuel. The discount structure depends on whether the retailer stocks and displays our products or buys to satisfy their customer’s needs

We will happily advise you on the suitability of models in the ranges and refer to the manufacturer if necessary before giving final advice on Bespoke products.

Architects, Developers and Designers

We work a lot with these specifiers. Usually receiving plans which we are used to interpreting, then helping them decide what would be best in the circumstances given and in line with the client’s wishes. This service is usually free but where we need to undertake site visits and produce drawings there may be a charge.

It is the client’s responsibility to prepare the site to the agreed specification and to install the product according to the manufacturer’s instructions.

Retail Clients

After an initial conversation to ascertain the outline need, we will refer the client to a suitable local retailer and send details to the enquirer and the retailer.

Contact our Fire Place Professionals Today

If you simply fill in the enquiry form below and select the products you are interested in, we will get back to you as soon as possible to discuss the project.

If you have any specific questions about different products or you want to know more about how bio ethanol burners work or outdoor heating please don’t hesitate to give us a call on +44(0)20 7384 1677, where one of our friendly team will be eagerly awaiting your call. Don’t forget that you can also buy biofuel from us as well, so we can also help to keep a fire operating.

Discuss the fireplace, indoor or outdoor heating project with Smart Fire

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